Delivery time

We expect to get your order to you within 1 week of payment.  However there can occasionally be delays that can mean it may take 2 weeks.

Delivery cost

The delivery cost is fixed at £2.99 for all UK mainland deliveries (excluding Scottish Highlands), no matter how many items you choose.

For Scottish Highlands, Islands and Northern Ireland the delivery cost is £4.99.

Postcodes that are at the higher rate are:

BT, GY, HS, IM, IV, JE, KA27-28, KW, PA21-49, PA60-78, PH17-39, PH41-50, PO30-41, TR21-25, ZE 

Remember, you can only purchase one of each item from the TRYitCLUB site, so make sure you select all the items you would like to try now and take advantage of the fixed delivery cost.

Delivery Provider

Deliveries are usually made with a courier (Hermes) on a 2-3 day service.

Damaged Items

If you receive any items that are damaged please Contact Us and we will refund you for the damaged items.  We may ask for you to return the items, or we may ask for a photograph to confirm the damage.

Returns

If you wish to return any items to us you can do so within 7 days of receiving your order.  All returned items must be unopened in their original packaging and we reserve the right to refuse refund of all or a portion of the product value if the items are not in resalable condition.  Please Contact Us for returns details.

Returns should be sent to the address on the returns label inside your order.

Cancellation

You can cancel your order at any time prior to despatch by contacting us using the Contact Us form on this website.  Please quote your name and order number so we can identify the order to be cancelled.